Shipping policy

Many CicisOutlet products are handmade, personalized, or made to order. Please allow time for your order to be created and prepared before it ships.

Our standard processing time is approximately 3–7 business days. Custom, personalized, large, or bulk orders may require additional processing time.

Processing time does not include weekends, holidays, or shipping/transit time.

SHIPPING & DELIVERY

Shipping costs and available shipping options will be displayed at checkout.

Once your order has shipped, delivery times will depend on the shipping carrier and service selected at checkout.

Any delivery date shown at checkout is an estimate and is not guaranteed.

TRACKING INFORMATION

When tracking is available, customers will receive tracking information after their order has been shipped.

Please allow time for the shipping carrier to scan and update your package after the shipping label has been created.

SHIPPING DELAYS

CicisOutlet is not responsible for shipping delays caused by the carrier, weather, holidays, service disruptions, or other circumstances outside of our control.

We will always do our best to get your order prepared and shipped within our stated processing time.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your address carefully before submitting your order. If you notice an error, contact CicisOutlet as soon as possible.

Once an order has shipped, we may not be able to change or redirect the delivery address.

LOST, STOLEN OR DAMAGED PACKAGES

If your tracking information shows that your package was delivered but you cannot locate it, please check around the delivery area and contact the shipping carrier for assistance.

If your package arrives damaged, please contact CicisOutlet as soon as possible and provide photos of the package and damaged item so we can review the issue.

Lost or stolen packages will be handled on a case-by-case basis and may require a claim with the shipping carrier.

CUSTOM & PERSONALIZED ORDERS

Custom and personalized products may require additional processing time depending on the item and complexity of the order.

If an order is needed by a specific date, please contact CicisOutlet before ordering. We cannot guarantee delivery by a particular date unless specifically agreed upon.

CONTACT US

If you have questions about your order or shipping, please contact:

CicisOutlet
Email: cicisoutlet@gmail.com

Last updated: August 29, 2026